Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how Business Battery Pty. Ltd. (ACN/ABN: [Insert ABN]) trading as Business Battery ("we," "us," or "our") collects, holds, uses, and discloses your personal information. We are committed to protecting the privacy of the personal information we collect and hold, in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By using our SaaS platform (the "Service"), you agree to the collection and use of information in accordance with this policy.

1. The Personal Information We Collect

Because our Service is an administrative platform for setting up and running a business, we collect information that is generally more extensive and sensitive than a standard web application.

A. Core User Account Data

  • Identity Data: Name, date of birth, personal email address, personal phone number, home address.
  • Login Data: Username, encrypted password, and multi-factor authentication details.
  • Payment Data: Credit card details (collected and processed by our third-party payment gateway, [e.g., Stripe, Braintree] – we do not store full card numbers).

B. Highly Sensitive Business & Government Data

This data is specifically collected for the purpose of business registration, compliance, and financial management.

  • Government Identifiers (APP 9):
    • Australian Business Number (ABN).
    • Tax File Number (TFN) (if provided for sole trader setup or employee records).
    • Business Name/Company Registration details.
    • Director/Owner identification details (e.g., driver's license number for verification).
  • Financial & Operational Data:
    • Invoicing Records: Full details of invoices generated (client names, addresses, services rendered, amounts, GST applied).
    • Expense Records: Details uploaded via the optional Compliance Module (receipt photos, expense categories).
    • Bank Account Details: Business bank account numbers for receiving payments or linking to accounting modules.

C. Technical & Usage Data

  • Technical Data: Internet Protocol (IP) address, browser type, device information, operating system, and date/time stamps.
  • Usage Data: Information about how you use the platform (e.g., features accessed, time spent on the Invoicing module, module adoption).

2. How We Collect and Hold Personal Information

We collect personal information in the following ways:

  • Directly From You (Solicited): When you register an account, fill out a business registration form, create an invoice, upload a receipt, or contact our support team.
  • From Third-Party Government Services: When you use the platform to lodge a business name or ABN application, we collect the returned registration data (e.g., official ABN status) from authorised government gateways (e.g., ASIC/ATO via a DSP intermediary).
  • Automatically: Through cookies, server logs, and analytics tools (e.g., Google Analytics, Hotwire/Stimulus usage logs) as you navigate the Service.

Storage and Security (APP 11): We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We use PostgreSQL with encryption at rest, secure cloud hosting ([e.g., AWS, GCP, or local]) located in Australia (where possible), access controls, and multi-factor authentication for administrative access.

3. The Purposes for Which We Collect and Use Data (APP 6)

We only collect and use personal information that is reasonably necessary for, or directly related to, our functions and activities:

Purpose Personal Information Used
Service Delivery All data (Account, Business, Financial)
Government Compliance Business & Government Data
Invoicing & Payments Financial Data
Security & Integrity Technical & Account Data
Direct Marketing (APP 7) Identity Data (Email)

4. Disclosure to Third Parties (APP 8: Cross-Border Disclosure)

We may disclose your personal information to the following parties:

Third Party Category Purpose of Disclosure Data Location
Government Regulators Lodging your Company/ABN registration application (e.g., ASIC, ATO). Australia
Payment Gateways Processing your subscription and module fees. Global (Typically US/Ireland based)
Cloud Hosting Providers Storing the application's data and files (e.g., backups). Global (Typically US/Ireland based)
Analytics Providers Analyzing usage and improving our features (e.g., Google Analytics, Sentry). Global (Typically US)
Professional Advisors Auditors, accountants, or lawyers who require access for compliance purposes. Australia

Cross-Border Disclosure Note: By using the Service, you acknowledge and agree that some of your personal information (primarily Usage Data and payment processing data) may be stored or processed in [List Countries, e.g., the United States and Ireland]. We take reasonable steps to ensure that any overseas recipient handles your personal information in accordance with the APPs.

5. Your Rights (APP 12 & 13)

You have the right to access and correct the personal information we hold about you.

  • Access: You can generally access and update your basic information directly through your account settings. For formal access requests, contact our Privacy Officer (details below). We will respond within a reasonable timeframe.
  • Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us immediately so we can take reasonable steps to correct it.

6. Making a Privacy Complaint

If you believe we have breached the Privacy Act or the APPs, please contact our Privacy Officer in writing using the details below. We will investigate your complaint and respond to you in writing within 30 days, setting out the outcome and any steps taken to resolve the matter. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

7. Contact Details

For any questions or concerns regarding this Privacy Policy, your personal information, or to make a complaint, please contact:

Privacy Officer

  • Email: support@businessbattery.com.au
  • Post: Business Battery Pty. Ltd., 10 Dolphin Crescent, Eden NSW 2551

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.